If any mechanical breakdown, call us immediately 832-371-3173, You can take the van to any Mercedes/ford dealership for repair and keep all the receipts of repair with you for reimbursement. If you can’t repair the van in less than 12 hours in a workshop, you need to find a suitable vehicle for your convenience. We are not responsible for your new rental. We will close our rental agreement from the time of mechanical failure and reimburses the rest of your money.